Shipping policy

At DigitalGoldMine, we are committed to providing a seamless experience for our customers purchasing digital eBook products. As our products are digital in nature, there is no physical shipping involved. Instead, we offer instant access to the eBooks you purchase.

1. Delivery of Digital eBooks

  • Instant Download: After your payment is successfully processed, you will receive an immediate link to download the digital eBook(s) you have purchased.
  • Download Availability: The download link will be available for a limited period, typically 3days. After this time, the link may expire, so it’s recommended that you download your eBook promptly after purchase.
  • Formats Available: Our eBooks are delivered in popular formats such as PDF, EPUB, or MOBI, depending on your preference and device compatibility.

2. Accessing Your eBook(s)

  • Order Confirmation: After you complete your purchase, you will receive an order confirmation email with your download link(s). If you do not receive the email, please check your spam/junk folder. If it is not there, please contact us at faraanali@hotmail.co.uk
  • Customer Account: If you created an account on DigitalGoldMine, you can access your purchased eBooks at any time by logging into your account and going to the "My Purchases" section.

3. Technical Support for Downloading

If you encounter any issues while downloading your eBook, please feel free to reach out to our customer support team at faraanali@hotmail.co.uk for assistance. We will do our best to resolve any issues promptly.

4. No Physical Shipping

  • Digital Products Only: Since our products are digital, there are no physical items shipped to you. All transactions are handled electronically via our Website.
  • No Shipping Fees: There are no shipping or handling fees associated with the purchase of eBooks from DigitalGoldMine.

5. Device Compatibility

It is your responsibility to ensure that your device is compatible with the eBook format you have purchased. If you are unsure which format is suitable for your device, please refer to our FAQ section or contact our customer support team for guidance.

6. Download Issues

In the rare event that you experience issues downloading your eBook(s) or accessing the provided links, please contact us within 3days of your purchase, and we will work to resolve the issue, either by providing a new download link or offering other assistance.

If you have any additional questions or need help, please reach out to us at:

Email: faraanali@hotmail.co.uk
Phone: +447459385633
Mailing Address:4 Shepherds Way, Cambuslang, Glasgow, G72 6WS, United Kingdom

Thank you for choosing DigitalGoldMine!